Once an order is placed, there is a very limited timeframe to make any changes. If you need to change or cancel your order, please contact us immediately at [email protected] or 888-906-1341. Once our warehouse has processed your order to ship,
To apply a discount code at checkout, please type the appropriate code into the box that says “Discount code or gift card” then click “Apply”. Only one discount code may be used per order. Please note, on a mobile device or tablet, you may need to cl
We would be happy to manually apply any applicable discount to your order after it is placed. Please reach out to us at 888.906.1341 or [email protected] with the discount code you would like applied to your order; if it is valid and your order
If you have an account with us, log in to see your order history. Click on the order you are checking on to see the order details, payment status, fulfillment status and tracking information. As soon as your order is placed, you should receive a conf
Please accept our deepest apologies that you have not received your order yet. We use UPS SurePost, which is a coordinated effort between UPS and USPS where UPS delivers your package to your local post office, and USPS delivers it to you. If you don'
We aim to ship all orders within 1-2 business days from the date of your order confirmation. We make every effort to process orders received before 3pm EST the same day; any orders placed after 3pm EST will be processed on the following business day.
We offer a one-time price adjustment if an item is marked down within 7 days of your order date. Items purchased using a promotion code or other discount aren't eligible for a price adjustment unless you used only a free shipping discount. "Final sal
We accept Visa, Mastercard, American Express, Discover, Google Pay and Amazon Pay. Please only click “Place Order” button one time to avoid multiple authorizations. Did you just place an order and are already seeing a charge on your bank account? Tha
To apply your gift card at checkout, please type the 16-character code into the box that says “Discount code or gift card” and then click Apply”. Please note: on a mobile device or tablet, you may need to click on “Show order summary” to see this box
Sales tax will be automatically calculated upon check out based on the state to which you are shipping. Whether or not sales tax is charged on your purchase is determined by your state's applicable tax laws regarding online purchases.
We try to send out your order confirmation email within moments of you placing an order. But things happen—if you do not receive an order confirmation email within 24 hours of placing your order, please check your spam as it may have been flagged. An
This doesn’t happen often, but if your order was cancelled because the item you selected became no longer available or is out of stock, you’ll hear from us via email within three business days of placing your order. We also try to reach out to see if
Unfortunately, it has come to our attention that scammers are creating fake Tail Activewear websites, replicating our imagery and offering our products at steep discounts to entice Tail Activewear customers to provide personal information. Your trust