Our Customer Service Department is open 9am to 5pm EST Monday through Friday except for holidays. For information on general issues and questions about our web site or web orders, please contact us at 888-906-1341 or web@tailactivewear.com.

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Tail Activewear

If you have an account with us, <a href="https://www.tailactivewear.com/account/login">log in </a>to see your order history. Click on the order you are checking on to see the order details, payment status, fulfillment status and tracking information.As soon as your order is placed, you should receive a confirmation email. We&#x2019;ll send you a separate email with UPS tracking information once your order ships. If you have not received an order confirmation email, please check your spam folder and make sure <a data-fr-linked="true" href="mailto:web@tailactivewear.com">web@tailactivewear.com</a> is on your safe list.If you aren&apos;t able to find your order details, please contact us at <a href="mailto:web@tailactivewear.com">web@tailactivewear.com</a> or 888.906.1341, and we would be happy to help.

If you have an account with us, log in to see your order history. Click on the order you are checking on to see the order details, payment status, fulfillment status and tracking information. As soon as your order is placed, you should receive a conf

How can I check my order status?

Orders

Can I cancel or change my order?

How do I apply a discount code?

I forgot to apply my discount code.

My order says it was delivered, but I can't find it.

When will my order ship?

Can I get a price adjustment?

What are my payment options?

How do I redeem a gift card?

Do you charge sales tax?

Will I receive an order confirmation?

Why was my order cancelled?

How can I be sure I'm shopping on a trusted Tail website?

What are my shipping options?

Do you offer expedited shipping?

Do you ship internationally?

Shipping

What is your return policy?

What is the Free Unlimited Return for $2.98 via Redo?

How do I start a return?

How can I exchange for a different size or item?

I received a damaged or incorrect item.

How can I tell if an item is Final Sale?

How can I return or exchange an item purchased somewhere else?

Returns & Exchanges

What size should I order?

How should I care for my Tail product?

What is your lifetime warranty?

What if the item I want is out of stock?

How can I write a product review?

What sizes are available?

Products

How do I create an account?

I forgot my password.

I can't log into my account.

What is Tail Rewards: The A List?

How do I create an account for your loyalty program?

How do I redeem my loyalty points?

How can I change the email address on my account?

Account & Loyalty Program

Do you have any discount codes available?

How do I unsubscribe?

How do I stop receiving text messages?

How do I stop receiving your postcards in the mail?

Can I use more than one discount code?

Promotions

Do you have any store locations?

Are there employment opportunities at Tail?

Other

How can I check my order status?Updated 4 months ago