Our Customer Service Department is open 9am to 5pm EST Monday through Friday except for holidays. For information on general issues and questions about our web site or web orders, please contact us at 888-906-1341 or web@tailactivewear.com.

Go Back To Website

Contact Us

Tail Activewear

<p>We try to send out your order confirmation email within moments of you placing an order. But things happen&#x2014;if you do not receive an order confirmation email within 24 hours of placing your order, please check your spam as it may have been flagged. And if you are still unable to locate your order confirmation, please email us at&#xA0;<a data-fr-linked="true" href="mailto:web@tailactivewear.com" id="isPasted">web@tailactivewear.com</a> or call us at 888-906-1341 to retrieve the order information.</p>

We try to send out your order confirmation email within moments of you placing an order. But things happen—if you do not receive an order confirmation email within 24 hours of placing your order, please check your spam as it may have been flagged. An

Will I receive an order confirmation?

Orders

Can I cancel or change my order?

How do I apply a discount code?

I forgot to apply my discount code.

How can I check my order status?

My order says it was delivered, but I can't find it.

When will my order ship?

Can I get a price adjustment?

What are my payment options?

How do I redeem a gift card?

Do you charge sales tax?

Why was my order cancelled?

How can I be sure I'm shopping on a trusted Tail website?

What are my shipping options?

Do you offer expedited shipping?

Do you ship internationally?

Shipping

What is your return policy?

What is the Free Unlimited Return for $2.98 via Redo?

How do I start a return?

How can I exchange for a different size or item?

I received a damaged or incorrect item.

How can I tell if an item is Final Sale?

How can I return or exchange an item purchased somewhere else?

Returns & Exchanges

What size should I order?

How should I care for my Tail product?

What is your lifetime warranty?

What if the item I want is out of stock?

How can I write a product review?

What sizes are available?

Products

How do I create an account?

I forgot my password.

I can't log into my account.

What is Tail Rewards: The A List?

How do I create an account for your loyalty program?

How do I redeem my loyalty points?

How can I change the email address on my account?

Account & Loyalty Program

Do you have any discount codes available?

How do I unsubscribe?

How do I stop receiving text messages?

How do I stop receiving your postcards in the mail?

Can I use more than one discount code?

Promotions

Do you have any store locations?

Are there employment opportunities at Tail?

Other

Will I receive an order confirmation?Updated 4 months ago