We stand behind our products and want you to be pleased with your purchase! Tail gladly accepts returns of unworn or defective merchandise purchased online or by phone for a full refund or exchange within 120 days of original purchase. Defective merc
We have partnered with Redo to provide free unlimited return protection on your order for $2.98. This coverage allows you to process a return or exchange on your order at no additional charge. Redo is automatically added to your order when you add a
To start your online return, please visit http://www.tailactivewear.com/returns and follow the step-by-step instructions provided. To download the return form to include in your package, click here.
During the return and exchange process, you will be given the option to exchange an item for size or for a new item. Your exchange order will be processed when your original package is scanned with the shipping carrier to be returned to us. To start
We're so sorry to hear your order arrived in less than perfect condition! In the event that you have received an item that is damaged or incorrect, please process the exchange or return through our return site at http://www.tailactivewear.com/returns
Items indicated as “Final Sale” at the time of purchase are not eligible for return, exchange or merchandise credit. Final Sale will be noted in red directly under the product name. Final Sale will also be in the product name in all caps.
We are only able to process returns or exchanges purchased on our website, www.tailactivewear.com. You will need to process your return or exchange through the retailer from which the item was originally purchased.