Our Customer Service Department is open 9am to 5pm EST Monday through Friday except for holidays. For information on general issues and questions about our web site or web orders, please contact us at 888-906-1341 or web@tailactivewear.com.

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Tail Activewear

<p>We&apos;re so sorry to hear your order arrived in less than perfect condition! In the event that you have received an item that is damaged or incorrect, please process the exchange or return through our return site at <a href="http://www.tailactivewear.com/returns">http://www.tailactivewear.com/returns</a>. When processing your return, please select the reason &quot;Item is damaged&quot; or &quot;Received wrong item.&quot;</p><p>If you prefer, you can also call us at 888.906.1341 or email us at <a href="mailto:web@tailactivewear.com">web@tailactivewear.com</a>, and we will work with you to arrange a return, replacement or refund.</p>

We're so sorry to hear your order arrived in less than perfect condition! In the event that you have received an item that is damaged or incorrect, please process the exchange or return through our return site at http://www.tailactivewear.com/returns

I received a damaged or incorrect item.

Returns & Exchanges

Can I cancel or change my order?

How do I apply a discount code?

I forgot to apply my discount code.

How can I check my order status?

My order says it was delivered, but I can't find it.

When will my order ship?

Can I get a price adjustment?

What are my payment options?

How do I redeem a gift card?

Do you charge sales tax?

Will I receive an order confirmation?

Why was my order cancelled?

How can I be sure I'm shopping on a trusted Tail website?

Orders

What are my shipping options?

Do you offer expedited shipping?

Do you ship internationally?

Shipping

What is your return policy?

What is the Free Unlimited Return for $2.98 via Redo?

How do I start a return?

How can I exchange for a different size or item?

How can I tell if an item is Final Sale?

How can I return or exchange an item purchased somewhere else?

What size should I order?

How should I care for my Tail product?

What is your lifetime warranty?

What if the item I want is out of stock?

How can I write a product review?

What sizes are available?

Products

How do I create an account?

I forgot my password.

I can't log into my account.

What is Tail Rewards: The A List?

How do I create an account for your loyalty program?

How do I redeem my loyalty points?

How can I change the email address on my account?

Account & Loyalty Program

Do you have any discount codes available?

How do I unsubscribe?

How do I stop receiving text messages?

How do I stop receiving your postcards in the mail?

Can I use more than one discount code?

Promotions

Do you have any store locations?

Are there employment opportunities at Tail?

Other

I received a damaged or incorrect item.Updated 4 months ago