Our Customer Service Department is open 9am to 5pm EST Monday through Friday except for holidays. For information on general issues and questions about our web site or web orders, please contact us at 888-906-1341 or web@tailactivewear.com.

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Tail Activewear

<p>To start your online return, please visit <a href="http://www.tailactivewear.com/returns">http://www.tailactivewear.com/returns</a> and follow the step-by-step instructions provided.</p><p id="isPasted">To download the return form to include in your package, <a href="https://cdn.shopify.com/s/files/1/0010/1869/1631/files/TailReturnExchange_Form_2019.pdf?1848">click here</a>.</p>

To start your online return, please visit http://www.tailactivewear.com/returns and follow the step-by-step instructions provided. To download the return form to include in your package, click here.

How do I start a return?

Returns & Exchanges

Can I cancel or change my order?

How do I apply a discount code?

I forgot to apply my discount code.

How can I check my order status?

My order says it was delivered, but I can't find it.

When will my order ship?

Can I get a price adjustment?

What are my payment options?

How do I redeem a gift card?

Do you charge sales tax?

Will I receive an order confirmation?

Why was my order cancelled?

How can I be sure I'm shopping on a trusted Tail website?

Orders

What are my shipping options?

Do you offer expedited shipping?

Do you ship internationally?

Shipping

What is your return policy?

What is the Free Unlimited Return for $2.98 via Redo?

How can I exchange for a different size or item?

I received a damaged or incorrect item.

How can I tell if an item is Final Sale?

How can I return or exchange an item purchased somewhere else?

What size should I order?

How should I care for my Tail product?

What is your lifetime warranty?

What if the item I want is out of stock?

How can I write a product review?

What sizes are available?

Products

How do I create an account?

I forgot my password.

I can't log into my account.

What is Tail Rewards: The A List?

How do I create an account for your loyalty program?

How do I redeem my loyalty points?

How can I change the email address on my account?

Account & Loyalty Program

Do you have any discount codes available?

How do I unsubscribe?

How do I stop receiving text messages?

How do I stop receiving your postcards in the mail?

Can I use more than one discount code?

Promotions

Do you have any store locations?

Are there employment opportunities at Tail?

Other

How do I start a return?Updated 4 months ago