Our Customer Service Department is open 9am to 5pm EST Monday through Friday except for holidays. For information on general issues and questions about our web site or web orders, please contact us at 888-906-1341 or web@tailactivewear.com.

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<p>Please accept our apologies for any inconvenience you have experienced looking to change this information on your end! This change will need to be be made by a member of our customer service team. Please reach out to us via chat or <a href="mailto:web@tailactivewear.com">web@tailactivewear.com</a> with the email address on the account as well as the email address you would like it updated to, and we would be happy to update your email address in our system for you.</p>

Please accept our apologies for any inconvenience you have experienced looking to change this information on your end! This change will need to be be made by a member of our customer service team. Please reach out to us via chat or web@tailactivewear

How can I change the email address on my account?

Account & Loyalty Program

Can I cancel or change my order?

How do I apply a discount code?

I forgot to apply my discount code.

How can I check my order status?

My order says it was delivered, but I can't find it.

When will my order ship?

Can I get a price adjustment?

What are my payment options?

How do I redeem a gift card?

Do you charge sales tax?

Will I receive an order confirmation?

Why was my order cancelled?

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Orders

What are my shipping options?

Do you offer expedited shipping?

Do you ship internationally?

Shipping

What is your return policy?

What is the Free Unlimited Return for $2.98 via Redo?

How do I start a return?

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I received a damaged or incorrect item.

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How can I return or exchange an item purchased somewhere else?

Returns & Exchanges

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What sizes are available?

Products

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What is Tail Rewards: The A List?

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How do I stop receiving your postcards in the mail?

Can I use more than one discount code?

Promotions

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Are there employment opportunities at Tail?

Other

How can I change the email address on my account?Updated 4 months ago